Privacy Policy

Last Updated: May 3, 2025

1. Introduction

Welcome to 4amFresh ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or make purchases from us.

Please read this Privacy Policy carefully. By accessing or using our services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact our customer service
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information

Automatically Collected Information

When you visit our website or use our app, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of your visit
• Referring website
• Device information

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Creating and managing your account
• Providing customer support
• Sending transactional emails (order confirmations, delivery updates)
• Sending marketing communications (if you've opted in)
• Improving our products and services
• Analyzing usage patterns and trends
• Preventing fraudulent transactions and monitoring against errors
• Complying with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience. These technologies help us:

• Remember your preferences
• Understand how you use our website
• Personalize your experience
• Improve our website functionality
• Deliver relevant advertisements

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (payment processors, delivery services, marketing partners)
• Business Partners: Trusted partners who help us provide our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing your personal information
• Correcting inaccurate information
• Deleting your information
• Restricting or objecting to processing
• Data portability
• Withdrawing consent

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@4amfresh.com

Phone: +91 9353011130

Address: 4amFresh Headquarters, Bangalore, India